RESOURCE CENTER

We have no contracts or minimum commitments. Plus you can try the platform for free for 30 days. We also have people standing by to help you with any troubles. If you have issues that cannot be resolved with these efforts, contact us so we can see how we can make it right.

We have lots of help articles within the platform to help you with most of your questions. But if you still need assistance you can email us or message us from within the platform and we will provide additional support.

If you want to cancel, email us at info@adgridusa.com or message us in the platform and we will be happy to help you. 

Please note that when a subscription is canceled, you will no longer be able to update listings from the platform without re-activating a subscription that includes Listing Sync and Distribution. Listings that have been synced will remain with the networks that have accepted the listing. Any pending submissions will be canceled. 

Cancelation requests must be received at least 15 days prior to your renewal date to ensure you are not charged. 

When a subscription is canceled, listings that have been synced will remain with the networks that have accepted the listing. Any pending submissions will be canceled. 

You will, however, no longer be able to update listings from the platform without re-activating a subscription that includes Listing Sync and Distribution. This also applies if you downgrade to the Basic package since Listing Sync & Distribution is part of the Basic package.

Are you already subscribed and interested in changing to a different plan? If so, click the change package link below, complete the information and we will send you a link to change your plan. Please note it can take up to 15 days for plan changes to take effect.

CHANGE MY PLAN

The listing score is displayed within the Executive Report. 

To find the executive report:

1. Login to your ADGRID LOCAL account 
2. Click on Executive Report in the left sidebar
3. Scroll to the Listings section

The listing score is created after you have completed your Business Profile. While the only two required fields are business name and category, the more information you add the better the system will be able to help your business grow. 

We recommend completing as much of the business profile as you can. If you need more help, you can reach out to your account manager within the platform.